• Returns are accepted within 30 days of delivery.
• A $9.98 return shipping fee will be deducted from your refund to cover the cost of the prepaid return label we provide.
• Prefer store credit? The $9.98 return shipping fee is waived when you choose store credit.
• Not wanting to wait for your refund before you keep shopping? Try our Shop Now feature and use your return credit immediately toward a new purchase.
• Refunds are issued for the merchandise value of returned items only. Original shipping charges are non-refundable.
• Allow 7–14 business days for refunds to be processed and appear in your account after your return has been received and inspected.
• All refunds are issued to the original form of payment.
• Returned items must be unworn, unwashed, and in original condition with tags attached. Items that are damaged, worn, missing tags, smell like smoke or perfume, or contain animal hair will not be accepted for return.
• Unacceptable returns will be donated and are not eligible for a refund. If you would like an unacceptable return shipped back to you, return shipping charges must be paid before the item is returned.
• Returns sent without using our Return Portal are subject to the same return eligibility requirements and fees as portal returns.
• Returns mailed without using our Return Portal are processed as a one-time courtesy. Future returns must be submitted through the Return Portal, as portal approval is required before returning merchandise.
• Purchases made using Inherit Rewards points are not eligible for a refund of points.
